Privacy Policy
Bumperactive Privacy Policy
Effective Date: 11/10/2026
1. Introduction
Bumperactive ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting quotes, placing orders, uploading artwork, or communicating with our team.
This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal and Business Information
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Name and company name
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Email address and telephone number
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Billing and shipping addresses
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Account registration and login information
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Order history, purchase details, and customer service communications
Payment Information
When you make a purchase, payment information is processed through our payment processing providers. We may receive transaction details, payment confirmation, and limited payment information necessary for accounting, refunds, and customer support.
Artwork and Custom Design Files
When requesting or purchasing custom printed products, you may provide:
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Logos, illustrations, photographs, and other artwork
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Design specifications and printing instructions
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Brand guidelines, trademarks, and related materials
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Personalization details, including names or other information to be printed
Submitted artwork and design files may contain personal information. We handle that information as described in this policy.
Website and Technical Information
When you visit our website, we and our service providers may automatically collect:
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IP address
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Browser type and device information
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Pages visited and website interactions
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Referring websites
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Cookies and similar tracking information
3. How We Use Your Information
We use the information collected to:
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Process, produce, and fulfill customer orders
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Prepare estimates and respond to quote requests
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Communicate about artwork, proofs, production, and shipping
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Process payments and maintain accounting records
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Provide customer service and resolve order issues
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Maintain and improve our website and services
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Detect fraud and protect our systems
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Send promotional communications where permitted by law
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Comply with applicable legal and regulatory requirements
We use customer information for legitimate business purposes and do not use submitted artwork for unrelated purposes without appropriate authorization.
4. Customer Artwork and Confidentiality
We recognize that customer-provided artwork, logos, and designs may contain valuable intellectual property or confidential business information.
Ownership: Customers retain their respective intellectual property rights in artwork, logos, trademarks, and designs they provide. Submitting artwork does not transfer ownership of those materials to Bumperactive.
Authorized Use: We use submitted artwork to prepare proofs, manufacture products, fulfill orders, and perform related services requested by the customer.
Production Partners: When necessary to complete an order, we may share artwork with authorized production partners, subcontractors, or service providers.
Confidentiality: We take reasonable measures to protect customer artwork and associated information from unauthorized access or disclosure.
Portfolio and Promotional Use: We will obtain appropriate permission before intentionally using customer-submitted artwork or custom products featuring that artwork in our advertising, portfolio, or other promotional materials, unless otherwise authorized by an applicable agreement.
File Retention: We may retain artwork and production files to facilitate reorders, maintain production records, resolve disputes, and meet operational or legal requirements. Customers may request deletion of their artwork, subject to applicable retention requirements.
5. Sharing Information With Third Parties
We may share information with trusted third parties when reasonably necessary to operate our business, including:
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Payment processors and financial service providers
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Shipping and delivery companies
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Printing, embroidery, fulfillment, and production partners
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Website hosting and e-commerce providers
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Order management, accounting, and customer service platforms
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Email, SMS, and communication service providers
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Technology, security, and analytics providers
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Government agencies or legal authorities when required by law
We disclose information to service providers for legitimate business purposes and expect them to handle it appropriately.
We may also disclose information in connection with a business merger, acquisition, sale of assets, or similar transaction.
We do not sell customer contact lists or submitted artwork to data brokers. Certain advertising technologies, if used on our website, may constitute "sharing" or "selling" personal information under applicable privacy laws. Any such practices and related opt-out rights must be disclosed where required.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to support essential website functions, maintain shopping carts, remember preferences, analyze site performance, and improve the customer experience.
Depending on the services enabled on our website, some cookies may be placed by third-party providers.
You can manage cookies through your browser settings and any cookie preference controls provided on our website. Disabling certain cookies may affect website functionality.
Where required by law, we provide additional choices regarding nonessential cookies and tracking technologies.
7. Marketing Communications
We may send emails or other communications about products, promotions, special offers, and company updates where permitted by law.
You can unsubscribe from promotional emails by using the unsubscribe link included in those messages or by contacting us directly.
We may still send transactional communications concerning orders, payments, shipping, or customer service.
If we offer promotional text messaging, we will obtain consent where required and provide applicable opt-out instructions. Consent to receive marketing text messages is not a condition of purchasing our products.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and loss.
These safeguards may include access controls, secure communications, employee access restrictions, and security measures provided by our technology partners.
Although we work to protect personal information, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
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Completing orders and facilitating reorders
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Maintaining customer relationships
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Supporting accounting and tax reporting
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Resolving disputes and processing warranty or quality claims
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Complying with applicable laws and recordkeeping obligations
Retention periods may vary according to the type of information and the purpose for which it was collected.
When information is no longer needed, we take reasonable steps to delete, anonymize, or securely dispose of it.
10. Your Privacy Rights and Choices
Depending on where you reside and applicable law, you may have the right to:
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Request access to personal information we maintain about you
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Request correction of inaccurate information
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Request deletion of certain personal information
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Obtain a copy of certain personal information
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Opt out of certain uses of personal information, including targeted advertising or the sale or sharing of data, where applicable
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Withdraw consent for certain processing activities
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Appeal a decision concerning a privacy request, where required by law
We will review and respond to privacy requests in accordance with applicable legal requirements.
Certain requests may be subject to exceptions, including information needed to complete transactions, maintain financial records, prevent fraud, or comply with legal obligations.
We will not unlawfully discriminate against individuals for exercising their privacy rights.
To submit a privacy request or appeal a decision, contact us using the information in Section 15. We may need to verify your identity before processing certain requests.
11. Children's Privacy
Our website and services are intended for businesses and individuals purchasing printed products and are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13 without legally required parental consent.
If we learn that we have collected such information improperly, we will take appropriate steps to delete it.
12. Third-Party Websites
Our website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices or content of those websites. We encourage visitors to review the applicable privacy policies before providing personal information.
13. International Visitors
Our business operates in the United States. If you access our website or submit information from another country, your information may be processed and stored in the United States or other locations where our service providers operate.
Applicable privacy protections may differ depending on your location.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, technology, legal requirements, or privacy practices.
When we make changes, we will update the effective date at the top of this page. We will provide additional notice when required by applicable law.
We encourage customers to review this Privacy Policy periodically.
15. Contact Information
If you have questions about this Privacy Policy, our handling of personal information, or your privacy rights, please contact:
Bumperactive
Austin, Texas, USA
Website: https://www.bumperactive.com
Email: print@bumperactive.com
Phone: 512.465.9306